NABARD Financial Services Limited (NABFINS), #3072, 14th Cross, K.R. Road, Banashankari 2nd Stage, Bengaluru – 560 070, a wholly owned subsidiary of NABARD (National Bank for Agriculture and Rural Development), has released recruitment notifications for the post of Customer Service Officer (CSO) – Field Work across five states – Uttar Pradesh, Bihar, West Bengal, Tamil Nadu, and Karnataka. The last date to apply for all state-wise positions is 10 August 2026. Applications can be submitted online through the official NABFINS Careers portal at nabfins.org/Careers or by emailing the resume to the respective regional contact. The minimum qualification is PUC/10+2 (Class 12 pass or equivalent). Freshers are eligible to apply, while candidates with 1-3 years’ experience in a similar field role will be preferred. A valid Driving Licence and ownership of a Motorcycle are mandatory for this role as it involves regular field visits. Candidates must have good written, spoken, and reading command over the local language and English.
Important Note: Four points every applicant must verify before applying. First, the last date is 10 August 2026 – only 7 days from the date of this post; apply without delay through the official portal at nabfins.org/Careers or by email to the respective state contact. Second, this is a private sector / NABARD subsidiary position – it is not a government job and is not governed by Central/State Government pay matrix or service rules. Third, NABFINS has issued a strong fraud warning on its official website – do not deal with any unauthorised parties or websites demanding money in exchange for an offer letter; NABFINS will not honour any fraudulent offer letters. If you encounter any such fraud, report it to hr@nabfins.org immediately. Fourth, the official notification does not specify the number of vacancies or the salary – the number of CSO vacancies varies by state and branch, and the salary/CTC is shared with shortlisted candidates during the selection process; do not rely on third-party websites quoting unverified salary figures.
Overview – NABFINS CSO Recruitment 2026
| Particulars | Details |
|---|---|
| Organisation | NABARD Financial Services Limited (NABFINS) |
| Nature | NABARD subsidiary – private sector (not a Central/State Govt. post) |
| Registered Office | #3072, 14th Cross, K.R. Road, Banashankari 2nd Stage, Bengaluru – 560 070, Karnataka |
| CIN | U85110KA1997PLC021862 |
| Post Name | Customer Service Officer (CSO) – Field Work |
| Job Location | Uttar Pradesh, Bihar, West Bengal, Tamil Nadu, Karnataka |
| Minimum Qualification | PUC / 10+2 (Class 12) completed or equivalent |
| Experience | Freshers eligible; 1-3 years’ experience in similar field role preferred |
| Driving Requirement | Valid Driving Licence + Motorcycle – mandatory |
| Language Requirement | Local language and English – written, spoken, reading |
| Last Date to Apply | 10 August 2026 |
| Application Mode | Online at nabfins.org/Careers OR Email resume |
| Helpline | 080-26970500 |
| Official Website | nabfins.org |
Important Dates
| Event | Date |
|---|---|
| Recruitment Notification Released | August 2026 |
| Last Date to Apply (All States) | 10 August 2026 |
| Selection Process | Intimated to shortlisted candidates |
Application Fee
Nil. No application fee is charged. NABFINS does not collect any money at any stage of the recruitment process. Any party demanding money in the name of NABFINS job offer is fraudulent – report to hr@nabfins.org.
State-wise Vacancy Details
| State | Job Code | Last Date | Apply / Email |
|---|---|---|---|
| Uttar Pradesh | Nabfins/OPS/1126 | 10 August 2026 | nabfins.org/Careers/form.php?id=1126 |
| Bihar | Nabfins/OPS/1124 | 10 August 2026 | nabfins.org/Careers/form.php?id=1124 |
| West Bengal | Nabfins/OPS/1125 | 10 August 2026 | nabfins.org/Careers/form.php?id=1125 |
| Tamil Nadu | Nabfins/OPS/1122 | 10 August 2026 | nabfins.org/Careers/form.php?id=1122 |
| Karnataka | Nabfins/OPS/1123 | 10 August 2026 | nabfins.org/Careers/form.php?id=1123 |
Note: The exact number of vacancies per state is not specified in the official notification. State-wise openings exist at the branch/regional level. Apply for the state where you are willing and able to work – field operations require regular local travel.
Eligibility Criteria
Minimum Educational Qualification:
PUC / 10+2 (Class 12) completed from a recognised Board or equivalent examination.
Experience:
Freshers are eligible to apply. Candidates with 1-3 years’ experience in a similar field operations/microfinance/banking role with sufficient exposure to working with the target population (rural/semi-urban/urban self-help groups, individual borrowers) will be preferred.
Language Requirement:
Must have written, spoken, and reading command over the local language of the state applied for (e.g. Hindi for UP/Bihar; Bengali for West Bengal; Tamil for Tamil Nadu; Kannada for Karnataka), along with English.
Driving Requirement:
A valid Driving Licence and ownership of a Motorcycle are mandatory for this post. The role requires daily field visits for customer sourcing, collection, and verification. Candidates without a valid DL and motorcycle cannot be considered.
Role and Responsibilities – Customer Service Officer (CSO)
The CSO is a front-line field role at NABFINS responsible for growing and managing the loan portfolio of the branch. Key responsibilities include:
- Identifying new business locations and potential customer clusters in the assigned area
- Sourcing and onboarding of new customers (individual or group lending as per NABFINS model)
- Supporting customer verification and KYC activities at the field level
- Assisting in loan disbursement activities
- Collecting loan installments from customers on scheduled dates at their doorstep
- Maintaining customer relationships and ensuring portfolio quality
- Reporting field-level data accurately to the branch and regional management
The role involves daily travel to rural/semi-urban/urban areas within the assigned branch territory using a personal motorcycle.
About NABFINS
NABARD Financial Services Limited (NABFINS) is a subsidiary of NABARD (National Bank for Agriculture and Rural Development), established in 1997 (CIN: U85110KA1997PLC021862) with its registered office in Bengaluru, Karnataka. NABFINS provides microfinance and financial services to rural and semi-urban households, self-help groups, and small businesses across multiple states in India. It operates through a network of branches across UP, Bihar, West Bengal, Tamil Nadu, Karnataka, and other states. Being a NABARD subsidiary, NABFINS carries the institutional backing of one of India’s premier development finance institutions.
Selection Process
| Stage | Details |
|---|---|
| Application Screening | Applications and resumes reviewed based on qualification, experience, language, and driving/motorcycle requirement |
| Shortlisting | Eligible candidates shortlisted based on profile suitability |
| Interview | Personal or telephonic interview with the regional/branch management team |
| Final Selection | Based on interview performance and field suitability assessment |
Details of interview date, venue, and mode will be communicated directly to shortlisted candidates. NABFINS reserves the right to reject any application at any stage without assigning reasons.
How to Apply for NABFINS CSO Recruitment 2026
Option 1 – Online Application (Recommended):
- Visit the official NABFINS Careers portal: nabfins.org/Careers
- Select “Customer Service Officer (CSO)” from the “Select Position” dropdown.
- Select your target state from the “Select Location” dropdown (Uttar Pradesh / Bihar / West Bengal / Tamil Nadu / Karnataka).
- Click “View” to read the full Job Description for your state.
- Click “Apply” to open the online application form.
- Fill in all required personal, educational, and experience details accurately.
- Upload your resume and submit the form before 10 August 2026.
Option 2 – Email Application:
- Prepare an updated resume with your personal details, educational qualification (10+2/PUC), work experience (if any), local language proficiency, and Driving Licence details.
- Send the resume to the official NABFINS email: hr@nabfins.org
- Mention your target state and Job Code in the email subject line (e.g. “Application for CSO – UP – Nabfins/OPS/1126”).
- Send before 10 August 2026.
Important Instructions
- Apply only through the official NABFINS website nabfins.org/Careers or by emailing hr@nabfins.org – do not deal with any third-party recruiters or agents.
- NABFINS does not charge any fee at any stage – any demand for money in exchange for an offer letter is fraudulent.
- If you encounter fraud, report it to hr@nabfins.org immediately.
- A valid Driving Licence and Motorcycle are mandatory – applications without these will not be considered.
- Apply only for the state where you are willing to serve – the role requires local field operations and regular travel.
- Canvassing in any form will lead to disqualification.
- NABFINS reserves the right to change or cancel the recruitment at any stage without prior notice.
- For queries, contact: 080-26970500 or Toll Free: 1800-102-4205 (working hours).
Important Links
| Description | Link |
|---|---|
| Apply Online – All States (NABFINS Careers Page) | Click Here |
| Apply – Uttar Pradesh (Job Code: OPS/1126) | Click Here |
| Apply – Bihar (Job Code: OPS/1124) | Click Here |
| Apply – West Bengal (Job Code: OPS/1125) | Click Here |
| Apply – Tamil Nadu (Job Code: OPS/1122) | Click Here |
| Apply – Karnataka (Job Code: OPS/1123) | Click Here |
| NABFINS Official Website | Click Here |
NABFINS CSO Recruitment 2026 – FAQs
Q1. What is NABFINS CSO Recruitment 2026?
✅ It is a recruitment drive by NABARD Financial Services Limited (NABFINS) – a NABARD subsidiary – for the post of Customer Service Officer (CSO) – Field Work in five states: Uttar Pradesh, Bihar, West Bengal, Tamil Nadu, and Karnataka. The last date to apply is 10 August 2026 through the official NABFINS Careers portal at nabfins.org/Careers.
Q2. Is the NABFINS CSO post a government job?
✅ No. NABFINS is a subsidiary of NABARD (a statutory body under the Government of India), but NABFINS itself is a private limited company (CIN: U85110KA1997PLC021862). The CSO post is a private sector position and is not governed by Central or State Government service rules or pay matrices.
Q3. What is the educational qualification required?
✅ Minimum PUC / 10+2 (Class 12) completed from a recognised Board or its equivalent. Higher qualifications are also accepted. Graduation is not mandatory.
Q4. Can freshers apply for NABFINS CSO Recruitment 2026?
✅ Yes – freshers are eligible. However, candidates with 1-3 years’ experience in a similar field operations role in microfinance, banking, or financial services with exposure to working with the target population will be preferred during shortlisting.
Q5. Is a Driving Licence mandatory?
✅ Yes – mandatory. A valid Driving Licence and ownership of a Motorcycle are compulsory requirements for the CSO post. The role involves daily field visits for customer sourcing, collection, and verification. Applications without a valid DL and motorcycle cannot be considered.
Q6. What is the salary for NABFINS CSO?
✅ The official NABFINS notification does not specify the salary or CTC for the CSO post. The compensation details are shared with shortlisted candidates during the selection process. Do not rely on unverified salary figures mentioned on third-party websites.
Q7. How do I apply for NABFINS CSO Recruitment 2026?
✅ Visit nabfins.org/Careers, select Customer Service Officer from the Position dropdown, select your target state, and click Apply to fill the online form. Alternatively, email your updated resume to hr@nabfins.org with the Job Code and target state in the subject line, before 10 August 2026.
Q8. In which states are NABFINS CSO vacancies available?
✅ Five states: Uttar Pradesh (Job Code: OPS/1126), Bihar (OPS/1124), West Bengal (OPS/1125), Tamil Nadu (OPS/1122), and Karnataka (OPS/1123). Apply only for the state where you are willing and available to work in field operations.
Q9. What does the NABFINS CSO role involve?
✅ The CSO is a front-line field role involving customer sourcing, KYC verification, loan disbursement support, and daily collection of loan installments from customers in the assigned branch territory. It requires daily travel using a personal motorcycle to rural/semi-urban areas.
Q10. Is there any application fee for NABFINS CSO Recruitment 2026?
✅ No – absolutely nil. NABFINS does not charge any fee at any stage of recruitment. Any person or website demanding money for a NABFINS offer letter is running a fraud. Report such instances to hr@nabfins.org immediately.
Disclaimer
The information above is compiled from the official NABFINS Careers page at nabfins.org/Careers and the individual state-wise job profile pages (IDs 1122-1126), verified directly on 3 August 2026. All details – post name (Customer Service Officer – Field Work), five states (UP, Bihar, West Bengal, Tamil Nadu, Karnataka), last date (10 August 2026), minimum qualification (PUC/10+2), experience (freshers eligible; 1-3 years preferred), driving licence and motorcycle requirement, language requirement, application mode (online at nabfins.org/Careers or email hr@nabfins.org), and fraud warning – are as stated on the official NABFINS website. The number of vacancies and salary/CTC are not mentioned in the official notification; candidates should verify these from NABFINS directly during the selection process. All links above point exclusively to the official NABFINS website at nabfins.org.
